Trending FAQ’s

In this page, we would place the top most recently asked queries by our community. This helps to give you quick answers and solutions for your issues and questions.

Q) I did not get a response to my email!
A) We are sorry about that. Our typical response time is 1 business day. Sometimes our agents could have been over flooded with enquiries and hence may have had a delay in response. Please do forward the original email again to learn@itelearn.com and we will surely respond ASAP.

Q) No one picked up the phone or called back?
A) Sorry to have missed your call. While we try for 24/7 phone support, we do have a few hours each day when our team is unavailable to take calls. Do note, that we return missed calls within 12-24 hours.

Q) Session cancelled, but no proper information or intimation?
A) We apologize for the inconvenience caused. This may happen due to unavoidable circumstances i.e. internet connection issues and technical emergency. We send an update over the email ASAP. And also do ensure you add learn@itelearn.com to your contacts to ensure Inbox delivery of our emails.

Q) Google Drive access is not provided?
A) Google drive access is not given or required. Only when a Live Training batch or a chapter is completed the files will be uploaded in the download files option.
– Below each playlist, you can find an option of Download files.
– If you click on the option “Download Files”, you will be able to download and access all the files, Scripts and Documents that were used in the training.
Note– Only premium members can access the content when they are logged in to the website with their login Credentials.
Example- Files,Support below (for members).

Q) Videos are not playing / Videos are unavailable?
A) Do note that our videos are being viewed by Thousands of students regularly. If there is an issue at our end we can be sure to get many calls and emails. We currently do not see any issue.
– If you are getting a message, “Video is Unavailable” it means that the loading of the video is timed out. It’s almost always related to a client connection problem. Refresh your page and try.
– Else, switch to another browser and try to play the videos.
– Else, visit https://vzaar.com/help/ and search for solution or start new discussion. Our videos are hosted on https://vzaar.com/ and the team will be happy to resolve any technical issue related to playing videos.
– Check this link for more details : https://www.itelearn.com/issue/video-playback/.

Q. Price is too much. How much discount can you give?
A. We agree. However, the valuation is based on Course Content, Talented Faculty and Job Oriented Training. For all courses over $500, there is a discount of 15%. For courses over $1000, there is a 20% discount. The discount will get applied automatically when you add the products to the shopping cart.

Q. Did not get update on the LIVE event?
A. Once you register for the particular course for the Live Training/Event, you will receive a message in the same page which says “Thank you for registering. You shall receive the link to join our session through email.”
– You will also receive a reminder an hour before the session starts which includes the link to join the session.
– Sometimes the email goes into spam, promotions or social. To avoid that add learn@itelearn.com to your contacts list.

Q. No one was available … off work hours or weekends?
A. Sorry to have missed your call/email. While we try for 24/7 phone support, we do have a few hours each day when our team is unavailable to respond back. Do note, that we return missed calls and emails within 12-24 hours.

Q. Technical question …
A. Sorry, it is not possible to assist non members with technical queries.
– As all our members have access to discussion forum, where they are assisted with their technical queries.
– If you are our premium member, login to our website and go through the below links.
Link for Tech FAQ :- https://www.itelearn.com/technical-faqs/.
Link for Forum :- https://www.itelearn.com/forum/.

Q. Can I choose the trainer? ?
A. No, it is not possible to choose a trainer . To help us serve you better share your feedback about the training sessions.

Q. Can you do a 1-1 training?
A. No, we can not provide 1-1 training, as we usually have 30-40 paid members available for the Live Training batches. However, we make sure each session ends with a Q&A round, where you will be answered with your queries.

Q. When is the next live batch?
A. We update our website with upcoming events whenever required, which can be accessed on the website https://itelearn.com/

Q. Do you provide weekend classes?
A. It is possible to start weekend classes, however due to expert mentoring all the customers prefer Monday to Friday online classes, you can opt for the recorded videos and access them over the weekends. Do write to us for additional support at: learn@itelearn.com.

Q. Unable to login?
A. We need to check your access period, to check why you are not able to login.
Send us an email to learn@itelearn.com with your username, so that our team would check and respond with solutions.

Q. Can I pay in installment?
A. Yes. To be able to make installment payments, follow the below steps:
– Add the product to our shopping cart from the pricing page.
– Enter your billing details in the shopping cart.
– Select PayPal at the bottom of the page. Note : You do not need to have a paypal account.
– In the Paypal page, you will have to look for Bill Me Later option.
– And can use any credit card to pay.
– Paypal shall pay ITeLearn instantly. However, they will charge you based on your chosen installment fee for no additional interest or charges for upto 6 months.

Q. Can you not help me right now?
A. We are glad to help/ support you in your endeavours, kindly write to us at learn@itelearn.com.
Yes, but I do not have the complete information to guide you currently. I will have the appropriate team member to contact you at the earliest. Please do share your contact details.

Q. Is ITeLearn an Institute or a training company?
A. ITeLearn is an online training provider. We have global presence and we are World’s Favorite Online IT learning Center.

Q. Why should I take training from ITeLearn?
A. We are different from others based on, the Quality and ownership of Training. Basically modules/curriculum, videos and live training that we provide and the style of delivery/implementation is world class. In all sorts of training, it is the trainer that has major role to play. If trainer is good, training shall undoubtedly be excellent. We can assure of having highly qualified, experienced and renowned professionals.

Q. Do I need to pay for demo registration?
A. No, we offer free Demo Sessions, where you could access the quality of training and boost your interest levels. You are required to pay for the training after attending the free demo only if you are fully satisfied and want to continue the training.

Q. What will be the timings of the training or webinar?
A. We usually have Live trainings in the Pacific evening timings i.e, in between 5 PM to 8 PM. These timings were decided as we could cover most part of the world.

Q. Why do I need to learn Selenium, Python, PMP, Software Testing, other tools?
A. Tools and techniques used to analyse data vary from industries and domain. Learning more than one tool will provide you with competitive advantage and a high scope of growth in the field of analytics.

Q. Where can I see the schedule and How many classes I attended?
A. There will be a schedule shared with you, once you register and start attending the Live Trainings and the videos will be uploaded in the home page that individual course.

Q. I do not know anything about programming and testing will I be able to learn anything in 30 days or in crash course?
A. We assume that most of you are NEW to Testing and have no experience in writing any code. That way, we ensure that you go through from the basic level and gradually move to the advanced topics. However, it totally depends upon you, how you follow the trainer and grasp what is taught.
One of the biggest advantages that our students have is the Lifetime Access feature, which means that you will be able to retake as many classes as you wish even after you completed our course. This will definitely help you upgrade your knowledge or refresh your understanding. A word of advice – do make time to practice on the relevant training subject if you wish to learn and advance in your life and take your career to the greater heights.

Q. Is there any scope of referral and group discounts?
A. Yes, we do provide referral discount. Go through the below link for more details.

Affiliates


Q. My credit card was denied could you tell me why?
A. You will need to contact your credit card company to check why it is denied. We are not given any other information other than whether it is charged or denied.

Q. What do I need to do once I am present for the webinar?
A. For communication while training is going on you will need a mike or earphones to listen to the trainer in the class activities and chat option is available for you to post your questions and the trainer would reply back to you.

Q. How do I register?
A. You can register on our website, www.itelearn.com. Go to the upcoming events page or follow the link: https://itelearn.com/registration-form/ . You are all set.

Q. How can I teach at ITeLearn?
A. In order to teach at ITeLearn, please follow the link and share your details. https://itelearn.com/event/teachitelearn-initiative/

Q. Is there any job assistance that ITeLearn provides?
A. Yes, we do provide job assistance services through JPACT program. For more details do watch the Orientation Session videos in the below link and the schedule of the programs at the end of the page.
https://itelearn.com/event/job-placements-and-certified-training-program-for-software-test-automation-engineers/

Q. I am a New Premium Member and I cannot view the videos?
A. Sorry, to hear about the issue can you please share few details so that we try and fix this up.
– How fast is your internet speed? (Please run a test on something like http://speedtest.net/)
– Which is the video causing an issue? (Exactly mention which video, is it for all the videos or only for few mention the chapter name, videos number and the post link)
– Where are you playing the video, that means on which browser and on which device. (Is it a laptop, Ipad etc or firefox, chrome etc)
– Mail us the above details, on learn@itelearn.com
– Please write to us and my team would reply within 12-24 hours.

Q. I have an account, how do I change my password?
A. You can change the password at your end.
– Once you login to our website, click on your name which is shown at the top right corner of the page.
– Click on settings and there you will be able to change your password.
– If you forget your password, send us an email at Learn@itelearn.com

Q. I still have questions. How can I talk to a person?
A. You can speak to us on the below numbers.
INDIA: +91-837-4323-742 (Ms Vandana)
US : +1-314-827-5272

Q. What do online learning courses offer, are course contents included?
A. For all the online courses we offer, we have detailed course content and more information about the course links towards the end of the course page. Kindly View !

Q. How do I contact my Trainer?
A. We have trainers app called InterAFT. They would share notifications and latest updates to you, incase you want to connect with them email or chat with them on their id’s .

Q. As a part of the video, Karthik or the trainer refers to a Google drive to be shared with premium members to access all the files and scripts related to the course can you please share it with me?
A. All the files and Scripts related to the training batch has been uploaded on the website.
Below each playlist, you can find an option to Download files.
– If you click on the option “Download Files”, you will be able to download and access all the files, Scripts and Documents that were used in the training.
– Note– Only premium members can access the content when they are logged in to the website with their login Credentials.
– Example- Files, Support below (for members):
Download Files | Report an Issue

Q. I have made the payment for the course and received the login details, can you please guide me on how to login and access the videos.
A. Please follow the below steps.
– Login using the link https://www.itelearn.com/wp-login.php
– Once you have logged in, please go to the menu Bar, check for Online course option, take the mouse over it, a drop down menu appears select the course for which you are a member.
– It will redirect you to the course Home page. Please scroll down and go to the All videos page option and check all the chapter wise and Fast track batch links and access it as needed.

Q. Content protected issue, though I am a premium member.
A. We apologize if this issue has happened and suggest the below for a quick solution:
Follow the below steps:
1. Close all the browser
s.
2. Just open one browser (preferably chrome) and login to our website using the below link.
https://www.itelearn.com/wp-login.php
3. Open the course page and start accessing the videos.
4. Still you are not able to watch the videos, stay on the same page just click Ctrl+F5.
We are sure you will be able to access the videos.
– If this still doesn’t solve the problem, please call us on 1-314-827-5272 (US)
+91-837-4323-742 (INDIA) and we will help troubleshoot.

Q. Why Am I unable to watch the previous ISTQB recorded videos ?
A. Kindly note that, with effect from May 25th 2015, videos after May 25th batch are shared as part of ISTQB recorded videos. Old content will not be shared due to unforeseen reasons.– Members who have joined for course after 25th March 2015, can access the video content that is available on the below links only.
ISTQB Foundation Level Training Videos (May 26th 2015 batch)
ISTQB Foundation Level Certification Training Videos (May 2016 batch)

Q. Why Am I, unable to watch the previous QC/ALM recorded videos ?
A. Kindly note that, with effect from March 15th 2015, videos that are uploaded after Feb 27th will be shared as part of QC/ALM recorded videos access & Old content will not be shared due to unforeseen reasons.
– Members who have joined for QC/ALM course after March 2015, can access the video content that is available on the below links only.
QC Live Training (Feb 27th 2015 batch-11 Videos, 12 Hours)
HP ALM Live Training (April-06th Batch 2015)
– And also content of ongoing batches will be added accordingly, but not the old content which was recorded prior to January 2015.

Q. Minimum system requirement needed to work on Automation tools like QTP/UFT and Selenium.
A. For HP QTP and Selenium, we would require the following:
– Minimum of 4GB RAM.
– Windows environment (especially for HP QTP/UFT)
– Latest versions of browsers.
– 100 GB plus storage space (while we won’t need to use most of it).

Q. I don’t need training. Can we join only for project?
A. No, here is the reason why:
– As we often refer to specific videos to be viewed during the project execution.
– LIVE project has ZERO training, we won’t even support you during project execution.
– We teach you to be independent and get help from team, forum and our videos, as we try to replicate real-world environment.
– Our participation in the review meetings is to give what is good and what is bad in your project execution so far.
– You will be the only 1 in your team who will not have video access and that will not help you.

Q. Where can we find the Files and Documents that were used by the trainer as part of the training?
A. Below each playlist, you can find an option of Download files.
– If you click on the option “Download Files”, you will be able to download and access all the files, Scripts and Documents that were used in the training.
– Note– Only premium members can access the content when they are logged in to the website with their login Credentials.
– Example- Files,Support below (for members):
Download Files | Report an Issue

Q. Do you offer Domain Training?
A. We do not provide any domain training. But after doing mentioned courses you will get a good idea of Software Testing Tools. As testing is common approach irrespective of the domain or business/industry, you will be able to pick that in a practical manner once you start work. However, the automation tools will be an essential requirement to get your dream job.

Q. After the training, do you give a Experience letter/ Reference call?
A. Yes, we do offer a Experience letter and a Reference call. (How?)
– You will need to email our team at manoj@itelearn.com and learn@itelearn.com
for support on experience letter or a reference call.
– Or Call us on the below numbers for support.
+1-314-827-5272 (US)
+91-837-4323-742 (INDIA)

Q. How is the Live Training different from Live Project?
A. In LIVE Training, we take practical projects and use them as a platform to teach and help you master various tools and techniques in IT field. You will get a great stretch of knowledge by looking at our video content or participating in LIVE Training webinars. Do note that all the LIVE Webinars get recorded and are made available for reference to app members who are eligible to view that course.
– In LIVE project, we assign you into a team of typically 5 to 10 members. Each of you work together with the other team members in executing a project that has been given to you. ITeLearn team organizes a webinar 2 times a week, where each team comes and presents their progress on the LIVE project. ITeLearn Tech team, then gives direction, support and the learnings that shape in giving you the much needed hands-on experience and confidence to face the interviews and real-life projects.
– Do note that you must a be part of the LIVE or Video training for a course to be eligible to get access to LIVE Project for that course.

Q. Is it only training or do you also do placement?
A. Our training is job oriented and prepares the participants for the interviews. However, we do not provide placement guarantee. This is a sales tactic that a lot of consulting companies use to reel in customers. We believe that you need to focus on your learning curve and be committed to the training sessions and project work. With hard work and a good program you will acquire the right skills and experience necessary to make you stand out from a stack of resumes.
US and Canada is our primary market for placement assistance. We are also launching placements within India as well. We’re focusing on one location at a time, in the future we plan to expand our placement coverage to other countries as well.

Q. What is this Premium member Concept?
A. Premium Members are members who have already subscribed to our Videos by paying for the course. Basically paid members are Premium members.
– To join us as our Premium member, you can select the course you are interested in and make the payment in the Pricing page.
https://www.itelearn.com/pricing-option

Q. Does fast track videos mean, precise content?
A. No, fast tracks are a shorter version, covering the most important aspects of the tutorial, if you choose to go through the entire course in one continuous flow you can follow our Fast track options.

Q. Why don’t you provide on the call Technical support?
A. As of now, there is no team to support Technical queries on call. We wish to add more new members in our team soon and try to hire a right source who can provide Technical support on call to our premium members.
– For now, you can use our forum for support for any technical queries.
https://www.itelearn.com/forum

Q. Why do you have limited access period on your videos, whereas we see many competitors providing lifetime access
A. Every training institute have their own pricing plans, courses offered and their own terms and conditions, so we do not wish to compare with any of them.
– We are constantly updating more videos with latest versions for the courses we are offering at ITeLearn, so we keep the Repeat access option open for our premium members to upgrade.

Q) When will the actual 3 month Certified training course start?
A) JPACT Batch-2 Stream A & Stream B started on 06th Mar 2017 for all the exact schedule for the training check the below link.
https://itelearn.com/JPACT/

Q) What is the Duration for the training?
A) The Duration for the training is 3 months for Stream A and 1.5 months for Stream B.

Q) What is the fee for the training?
A) The Fee for the training is $2500.

Q) Please share the link, to enroll for the training?
A) Make a payment of $2500 on the below link, to enroll for the Job Placements and Certified training program.
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=409

Q) Where can we watch the Orientation session recorded video?
A) You can check the recorded orientation session video on the below link.
JPACT Batch 1: https://itelearn.com/event/jpact-2016/
JPACT Batch 2: https://itelearn.com/event/jpact-batch-02-2017/

Q) Who is the trainer for the Job Placements and Certified training program?
A) The trainers are Karthik, Mahesh, Manoj, Archana and Pavan.

Q) What is the eligibility to join the program?
A) This program can be enrolled by students who are absolutely new to IT industry. We start from very basic and go advanced. However, to be part of the job placements a valid work permit/EAD/GC/Citizen of USA.

Q) I am already a premium member at ITeLearn, how much amount do i need to pay to join the training program?

A) a.The existing Premium Members at iTeLearn can pay the difference amount and get the access to the complete JPACT program package.
b. This offer is valid only for those who have made a payment in the current year (2016). For students of ITeLearn who joined before 2015, please contact our sales team.
c. For more details on it please email our sales team at learn@itelearn.com or call us on the below numbers for support +1-314-827-5272 (US) +91-837-4323-742 (INDIA)

Q) Is it online training or in class training?
A) All sessions are online, web based training.

Q) Is the placement assistance offered only to those who reside in USA?
A) Yes, US is our primary market for placement assistance. We are also launching placements within India New Zealand and Australia as well. We’re focusing on one location at a time, in the future we plan to expand our placement coverage to other countries as well.

Q) Are they any Prerequisites to join this training program?
A) No, there are no specific mandatory pre-requisites. The program is designed with a beginner in mind.

Q) What do you mean by “Placement”?
A) Placements basically mean securing a job within your industry. This is all about finding the right opportunities for you in the job market and making sure you are prepared to successfully take up these opportunities.

Q) Do you guarantee placement?
A) We do not provide placement guarantee. We believe that you need to focus on your learning curve, and be committed to the training sessions and project work. With hard work and a good program you will acquire the right skills and experience necessary to make you stand out from a stack of resumes. Placements can never be guaranteed, but the right program gives you the best chance at it.

Q) What are the course or topics included as part of the program?
A) The courses/topics covered include:
1.Manual Testing with Test Management Tools (HP ALM, JIRA, Bugzilla)
2.Selenium WebDriver with Core Java, C# or Python
3.HP QTP/UFT
4.AnyAUT Test Automation Framework (certification course)
5.Database Testing concepts
6.Agile Testing concepts
7.Additionally, you will get access to all ITeLearn.com training content.

Q) What are the activities planned as part of the placement program?
A) As part of the placement program, we intend to create job opportunities for the Certified Professionals through the following activities:
1.Resume preparation and tips
2.Mock interviews, project discussions
3.Communication skills improvement (written and verbal)
4.Guidelines on corporate working etiquettes
5.Market the resumes across various job boards, clients and consultancies in the US market

6.Build your confidence to face Telephonic and Face-To-Face interviews effectively.

Q) At what point in time during this program will it no longer be free and one Will be required for the training?

A) The Orientation session, Day 1 and Day 2 are free. Day 3 onwards are for premium subscribers only.

Q) Is there any discount on the course fee?
A) a.For discount related queries please email our sales team at learn@itelearn.com or call us on the below numbers for support +1-314-827-5272 (US) +91-837-4323-742 (INDIA)
b.Active Discount code : “Festive50” (Enter the special code “Festive50” for 50% off.)
c.FINAL PRICE : $1250 after the 50% discount valid till 26th March 2017 only.

Q) Does everyone who attend the training will become a Certified Developer or Tester? Is there any other test or exam, based on which we are certified?

A) We will train u rigorously. You WILL get certified, unless you drop-out from participating. Karthik and other trainers will personally make the decision on the certification selection based on a detailed assessment of the student through the duration of the course. If necessary, we will re-train you till you get certified.

Q) For the placements, how does this works? Will I be part of Varkasa as an employee? Or will I be placed in companies directly?

A) You will be an employee or contractor to Varkasa Inc. The client can always sign a Right-To-Hire clause that can later convert you to be the clients Employee.

Q) If I become an employee of Varkasa, then what is the compensation? When does that discussion happen?

A) Compensation starts after the start of the project.

Q) If I become an employee of Varkasa, do you guys file H1B Visa extension / Green card for us? What are the benefits(if any) an employee will get other than compensation?
A) Right now, we will actively pursue candidates with a valid work permit. However, we may attempt to do a work permit sponsorship through other companies/partners.

Q) Will I get any certification at the end of this course?
A) You will get the following certificates with this training AnyAUT Certified Developer – An automation engineer who knows the detailed code level working of this framework. Automation Engineer will have the skill and expertise to do a complete implementation and customization for any new client wishing to use the product. for any new client wishing to use the product. AnyAUT Certified Tester – A manual test engineer who knows the application workflow and can help build, maintain and execute Automation Test Suites using the AnyAUT application. The test engineers will have minimal coding experience, but have significant tool knowledge which is a very critical phase in the overall Automation Test life cycle.

Q) What is the course access period?
A) Access period is for 1 year.

Q) I am JPACT 1 batch member but I never complete the course. Should I Start from JPACT 3 batch?
A) Yes, you can join JPACT-3 batch and start learning.

Q) CSDT and JPACT different? then what should I do?
A) a.JPACT has everything with ITeLearn, including CSDT
b.CSDT is the smaller subset of JPACT

Q) I am a Jpact new member Non-IT person, will I be comfortable with this webinar and Will we get google drive copy for same?

A) Yes, we will gshare the G Drive access for documents or you can directly download from the Website.

Q) Which is the best language to learn Selenium for a beginner?
A) Java and C# both are best but mostly Java will be good.

Q) I am in QA and want to still learn Selenium. Can I be part of your team?
A) Yes, you can learn through CSDT program.

Q) Currently enrolled in CST can I switch to JPACT as well?
A) Yes, you can upgrade to JPACT batch by paying different amount.

Q) I am C# Selenium Guy, What would be my role?
A) You can continue to improve your skills in Selenium with C# and work on projects by using C#.

Q) Do we need to attend Beginner and Advanced training simultaneously?
A) The schedule will be different for Beginner and Advanced training.
Here is the link for more details: https://itelearn.com/certified-selenium-developer/

Q) I am very beginner at IT.Is it too hard to start a career as Selenium Developer?
A) You are not going to start career as Selenium Developer but you will end as a Selenium Developer.

Q) Are you going to provide any notes or documentation for the reference?
A) You will be able to download and access all the files, Scripts and Documents that were used in the training.

Q) I have 8 Yrs experience in development and release Management but now I want to shift company on the testing side. will it be good? why I want to switch domain is I lost touch with coding from last 6 years?
A) It will be great. But moving to pure manual QA without automation and coding is not easy. Too much competition.

A) Yes it does work on this operating system.

Q) How to download QTP?
A) We will give you a download link you just need to follow the instructions given in the welcome pack and download it.

Q) What do we do once the trial version for QTP expires in 14 days?
A) You need to reinstall the QTP software

Q) Is QTP supported on MAC?
A) QTP does not support Mac OS but there’s a work around. You might want to look at installing QTP on a windows virtual machine that sits on Mac. Parallels (www.parallels.com) or VMWare or WineHQ (www.winehq.com) are a few examples.Although this is never tested by our team.

Q) Do you have an option to take only Basic or only Advanced or only specific topics for QTP?
A) NO. This training has a well integrated and navigates through easy to advanced topics seamlessly. This is the primary reason, it makes your concepts rock solid and you would be able to grasp and implement lot many features. Even if you are an experienced QTP professional and need to sharpen your skills, there is no shortcut. You have to go through the entire program as there are many concepts and fundamentals that you may miss otherwise.

Q) What if I am from Different education or experience background?
A) Still you can opt and master the subject,if you have the urge and desire to learn .You need not have any programming experience,its a easy subject to learn if you can practice well.

Q) What is ITeLearn Affiliate program?How do I become ITeLearn Affiliate?
A) Please visit this webpage https://www.itelearn.com/affiliates to know about our Affiliate Program.

Q) I am an absolute beginner. Is it hard to learn QTP?
A) QTP is a very popular tool in the Software Test Automation Market due to its advanced features and powerful scripting. Hence, to master the tool it will take time (avg of 1 to 3 months). However, my tutorials have been specifically made to make learning QTP for beginners easy and still provide very advanced topics.

Q) What are the pre-requisites for learning QTP?
A) Nothing specific. The videos have been oriented for absolute beginners. However, basic computer skills and MS Office skills are essential.

Q) Can you please help, as there is no continuity between QTP recorded chapter wise videos?
A) QTP chapter topics have mostly been picked from Live webinars and flow for each topic is usually different. For example the application in chapter 2 will be different from the application shown in chapter 1 and may lack continuation.While there may be a feel of a break in continuation please note that the intent of this specific topic is to give a good in-depth overview of the topic listed. Hence please focus on the topic that you are currently watching and not as a continuation from the previous chapter.
IF you choose to go through the entire course in one continuous flow please refer to the fast track.These fast tracks are a shorter version covering the most important aspects of the tutorial.

Q) I would like to know QTP-10 is compatible with which operating systems?
A) QTP-10 is compatible with Windows xp 32 bit SP2, 3, WIndows xp 64 bit SP2, Vista, Windows 7.

Q) I would like to know QTP-11 is compatible with which operating systems?
A) QTP 11 is compatible with Windows xp SP2,3; Vista SP2, Windows 7.

Q) I would like to know QTP-11.5 is compatible with which operating systems?
A) QTP 11.5 is compatible with Windows XP, Vista, 7, 8 (UFT 11.52).

Q) What are the Technologies supported by QTP?
A) Web, Java (Core and Advanced), .Net, WPF, SAP, Oracle, Siebel, PeopleSoft, Delphi, Power Builder, Stingray 1, Terminal Emulator, Flex, Web Services, Windows Mobile, VisualAge Smalltalk, Silverlight and mainframe terminal emulator.

Q) What phases are involved in testing an application in QTP?
A) “The Quick Test Professional process consists of the following main phases:

Analyzing Application: before preparing test cases need to analyze the application to find out the testing needs.
Preparing Testing Infrastructure: based on testing needs create those resources, resources like, shared repository, function library etc.
Building Test Cases: create test script containing action to be performed while testing. Add object repository with the test function libraries.
Enhancing Test: by making use of checkpoints, broadening the scope of test, add logic and condition to test for checking purpose.
Debugging, Running and analyzing Test: debug the test so that it works without interruption. Run these test and analyze the test result generated by QTP
Report Defects: lock bug into the bug report and send it to the development team.”

Q) What is the scripting language used to teach QuickTest Professional (QTP)?
A) The language used to teach QTP is VB Scripting.

Q) Does QTP run in any environment?
A) No, QTP works only in the windows environment.

Q) What is the scripting language used to teach QuickTest Professional (QTP)?
A) The language used to teach QTP is VB Scripting.

Q) What is the basic concept of QuickTest Professional (QTP)?
A) QTP is based on two concept-
* Recording
* Playback

Q) What is keyword view and Expert view in QTP?
A) Keyword View is an icon based view which shows test steps in tabular format. It also automatically generates documentation for the test steps.
Expert View gives the corresponding VB Script statement for every test step in the Keyword view.

Q) Do you provide QTP software tool?
A) We share a QTP-10 link, which is a trial version for 14 days.
For further access period extension, you need to uninstall the existing QTP s/w from your system completely and reinstall. UN-Installation and re-installation help documents are available on the forum for your support. Please use our technical forum (www.atomic77.com/itelearnnew2/forum) for the same.
For Un-installation you can check our forum for old posts- “How to uninstall QTP completely”
And then re-install a new link as you did earlier.

Q) What if HP does not allow installation of QTP-10 trail version link several times on the system?
A) Yes, you are right sometime HP does not allow more installation on one system in this case you may require to format your system or use VM ware concepts.
For more details on this, you can use QTP Forum for help.

Q) When will the actual 4 months Certified training course start?
A) Certified Selenium Developer Training will start from 11th July 2017 for all the exact schedule for the training check the below link.
https://itelearn.com/certified-selenium-developer/

Q) Where can I find the 11th July Free orientation session video?
A) You can watch the Orientation session videos in the below link.
https://itelearn.com/certified-selenium-developer/

Q) What is the differnece between the CSDT and JPACT Batch-3 training?
A) CSDT vs JPACT :
1.JPACT has everything with ITeLearn. Access to all including CSDT.
2.CSDT is a smaller subset of JPACT
3.JPACT all other trainings is a focused placement.
a.Resume preparation help
b.Mock Interviews – HR and Technical till we see you ready to go to market
c.Interview preparations
d.Certifications … AACT and AACD
e.Marketing … Placements

Q) When does the Paid Training will start and schedule for the free sessions and paid sessions?
A) a.Paid Training will begin on 20th July at 9.00 AM Pacific.
Go through the below link for Schedule.
https://itelearn.com/certified-selenium-developer/
b. Free Sessions.
CSD and JPACT Batch 3 Orientation Session – 6.30 PM Pacific on 13th July.
Free Day-01 & Day-02 demo session – 17th & 19th at 9.00 AM Pacific.

Q) What is the fee for the training?
A) The Fee for the training is $999.

Q) Please share the link, to enroll for the training?
A) Make a payment of $999 on the below link.
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=539

Q) Who is the trainer for the Certified Selenium Developer training program?
A) The trainers are Karthik Kosireddi.

Q) What are the course or topics included as part of the program?
A) The courses/topics covered as a part of Certified Selenium Developer
1.QA/Manual Testing
2.HP ALM+JIRA
3.AACT
4.Selenium Fundamentals
5.Core Java, Junit, TestNG
6.Maven, Jenkins, Git
7.Selenium Webdriver
8.Automation Frameworks
9.AACD
10.BDD, Agile & Scrum Methodologies
11.Robot Framework & Cucumber
12.DevOps

Q) What is the eligibility to join the program?
A) This program can be enrolled by students who are absolutely new to IT industry and Basics of MS Office (MS Word and MS Excel). We start from very basics and go advanced.

Q) Does Certified Selenium Developer Training include Live project as well?
A) Yes, Certified Selenium Developer Training include real time live projects.

Q) What would be the cost of AnyAUT Certified Developer Training?
A) The fee for AnyAUT Certified Developer training is $99
Here is the payment link:
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=463

Q) AACD and CSD course, both are same?
A) No, both are different, but AACD part of CSD training.

Q) Completing the selenium Developer meaning we are ahead of selenium tester?
A) Yes, Selenium Developers are ahead of Selenium Testers

Q) Can you please elaborate more on AACT program?
A) It is Any Application under test certified tester. Go through the below link for more details.
https://itelearn.com/anyAUT/

Q) I have some experience in manual testing. Please guide me on how to switch to Automation? I want to learn automation from the basics? Please guide me in this?
A) You can join the Certified Selenium Developer training where we will cover from basics to Advanced level training.

Q) Do you think any other tools or automation tools are popular and we should know Currently?
A) Popular tools are Selenium , Robot Framework , Cucumber and LFT.

Q) Can we work on live projects simultaneously while learning in the JPACT course?
A) Yes, you can work on Projects.

Q) I would be interested in AACT program. Can you be elaborate what i will get after compilation?
A) You will get AnyAUT certification.

Q) I am working as a Software Specialist for past 1 years. I want to move to selenium,how should I start from the basics?
A) You can join the Certified Selenium Developer training where we will cover from basics to Advanced level training.

Q) Is LFT and selenium are almost same?
A) No, both are different.

Q) Is it online training or in class training?
A) All sessions are online, web based training.

Q) I am already a premium member at ITeLearn, how much amount do i need to pay to join the training program?
A) Please email our sales team at learn@itelearn.com or
call us on the below numbers for support +1-314-827-5272 (US)
+91-837-4323-742 (INDIA).

Q) I want to learn the QA course, can i join only for QA training and when it will Starts?
A) Yes, you can join for only QA training or any individual course training by paying that particular course fee.
The QA training will start from July 17th to 19th, @ 9.00-10.00 AM PDT.
Register Here – https://itelearn.com/qa-hp-alm-jira-live-training
Here is the $200 payment link for QA course videos.
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=21

Here is the $250 payment link for QA course videos + Live Training.
a href=”https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=204″>https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=204

Q) I want to learn the Selenium course, can i join only for Selenium training and when it will Starts?
A) Yes, you can join for only Selenium training or any individual course training by paying that particular course fee.
The Selenium training will start from Aug 14th @ 9.00-10.00 AM PDT. Register here- https://itelearn.com/selenium-aug2017
c. Here is the $450 payment link for Selenium course videos.
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=6

Here is the $500 payment link for Selenium course videos + Live Training.
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=102

Q) I won’t be able to attend live trainings/projects will the recorded videos be Sufficient?
A) Yes, the videos will be sufficient.

Q) Are they any Prerequisites to join this training program?
A) No, there are no specific mandatory pre-requisites. The program is designed with a beginner in mind.

Q) Does everyone who attend the training will become a Certified Selenium Developer or Tester? Is there any other test or exam, based on which we are certified?
A) We will train you rigorously. You will get certified, unless you drop-out from participating. Karthik and other trainers will personally make the decision on the certification selection based on a detailed assessment of the student through the duration of the course. If necessary, we will re-train you till you get certified.

Q) Do I need to know the JAVA in-order to use the Selenium? Do I need to know any programming knowledge? Do I need to know QTP or other Automation Tools to Learn Selenium? I am new to Testing. Can I still learn Selenium?
A) I assume that most of you are NEW to Testing and have no experience in writing any code. That way, I ensure that I go through from the very basic level and gradually move to advanced topics.

Q) How much of Java and JUnit will be taught in this training?
A) This is NOT Java training. However, I shall teach all that is need to successfully build, design, run and maintain Data-Driven, Keyword-Driven and Hybrid Automation frameworks through Java/JUnit.

Q) How about other programming languages like C#, Perl, Python, PHP etc? Should we not learn them?
A) There is a lot to learn initially on Selenium IDE, RC and GRID. We then go into programming through Java. Once you learn a flow with one language it will make things easier to adapt and learn or implement through other languages. You know how things work and what can/cannot be done.

Q) What is the most widely using programming knowledge for Selenium?
A) It varies and depends on the organization implementing it.

Q) How do I download and install Selenium IDE, Selenium RC, Selenium Server, Selenium GRID, FireBug, Eclipse to write and run Java code etc?
A) Please refer to Welcome Pack for Selenium on the https://www.itelearn.com/member-thank-you page for detailed installation instructions.

Q) How are the job opportunities for Selenium? Is it better than QTP?
A) Excellent. Visit dice or monster or CareerBuilder. Both tools have their goods and bads. Having these 2 words on your resume will help your marketing a lot.

Q) Do you have an option to take only Basic or only Advanced or only specific topics for Selenium?
A) NO. This training has a well integrated and navigates through easy to advanced topics seamlessly. This is the primary reason, it makes your concepts rock solid and you would be able to grasp and implement lot many features. Even if you are an experienced QTP professional and need to sharpen your skills, there is no shortcut. You have to go through the entire program as there are many concepts and fundamentals that you may miss otherwise.

Q) Do I need to know programming?
A) The training program has sufficient focus on learning the required programming knowledge.

Q) Will I get hands-on training?
A) The entire training is focused on practical, hands-on, job like projects and practice.

Q) Why learning Selenium is important these days?
A) “Selenium is an open source tool and supported by a large volunteers of open source developers. Selenium has become one of the most popular automation testing tools in the recent days. More and more organizations are adopting Selenium over other commercial software testing tools.

I remember predicting Selenium will be the dominating automation tools in next 3 years. I said this in 2010 to a group of my students and it is almost reality now. Why is it so popular? It is the cost. More and more organizations are cutting cost and divorcing commercial and high cost tools like QTP, rational and MS visual suites of tools. Open source is a cost effective solution in the long run even if the learning curve is little steep. I am sure the job market for selenium will increase in 2013 and coming years.”

Q) What is the Scripting language used in Selenium training?
A) The scripting language used for Selenium training is Java.

Q) What is the most widely using programming knowledge for Selenium?
A) It varies and depends on the organization implementing it.

Q) What is ISTQB and why ISTQB ?
A) ISTQB Stands for International Software Testing Qualifications Board which is a software testing qualification certification organization that operates internationally.
Since it is Internationally recognized certification, it is valid across countries.

Q) How the certification levels are designed ?
A) ISTQB Foundation Level (CTFL)
ISTQB Advanced Level (CTAL)
– Test Manager
– Test Analyst
– Technical Test Analyst
Expert Level
– Improving the Test Process
– Test Management
– Test Automation(planned)
– Security Testing(planned)

Q) Can I take Advanced Level Directly ?
A) No. One has to clear foundation level to attempt Advanced level certification course and has to clear all advanced level(Test Manager, Test Analyst, Technical Test analyst) to attempt Expert level certifications.

Q) What is the Exam pattern for ISTQB – Foundation ?
A) Question Type : Multiple Choice
No# of Questions : 40
Point Systen : No Negative Marking. 1 point for each Question.
Success Criteria : 65% (26 Questions or More)
Exam Duration : 60 Mins
Exam Fees : US$250

Q) I am a Fresher. Can I take up ISTQB Foundation ?
A) Yes you can take up the test even if you are a fresher. However, it is encouraged to have a hands on experience in testing before attempting certification.

Q) Can I retake the exam any number of times ?
A) Yes. You can take up ISTQB Foundation level certification any number of times but there should be a minimum gap between two attempts. You can check the same on www.istqb.org

Q) I am experienced professional. Which one is preferred (PMP / ISTQB Certification) ?
A) Both are different Certifications. PMP is purely for Project Management(general Management techniques) and Should NOT be confused with testing certifications. However ISTQB is specific to Software Quality assurance only. One has to choose based on their skills/long term goals.

Q) Will I be able to get the results immediately ?
A) Once the test is completed, the results will be shown to the user immediately. The certificate usually reaches two weeks after clearing the tests.

Q) What are the reference text books/papers available for ISTQB Certification ?
A) + Foundations of Software Testing – ISTQB certification 3rd Edition – Dorothy Graham 2012
+ Software Testing – ISEB Foundation Guide – British Computer Society
+ Software Testing Foundations : Rocky Nook, Andreas Spillner (2011)
+ What is Software Testing ? , ilovetesting.com

[Abbott] J. Abbot (1986), Software Testing Techniques, NCC Publications.
[Adrion] W. Adrion, M. Branstad and J. Cherniabsky (1982), Validation, Verification and Testing of Computer Software, in: Computing Surveys, Vol. 14, No 2, June 1982.
[Bach] J. Bach (2004), Exploratory Testing, in: E. van Veenendaal, The Testing Practitioner – 2nd edition, UTN Publishing, ISBN 90-72194-65-9.
[Beizer] B. Beizer (1990), Software Testing Techniques, van Nostrand Reinhold, ISBN 0-442-20672-0
[Chow] T. Chow (1978), Testing Software Design Modelled by Finite-Sate Machines, in: IEEE Transactions on Software Engineering, Vol. 4, No 3, May 1978.
[CMM] M. Paulk, C. Weber, B. Curtis and M.B. Chrissis (1995), The Capability Maturity Model, Guidelines for Improving the Software Process, Addison-Wesley, ISBN 0-201-4664-7
[CMMI] M.B. Chrissis, M. Konrad and S. Shrum (2004), CMMI, Guidelines for Process Integration and Product Improvement, Addison Wesley, ISBN 0-321-15496-7
[Deming] D. W. Edwards (1986), Out of the Crisis, MIT Center for Advanced Engineering Study, ISBN 0-911379-01-0

Q) What is the validity of the Foundation Level Certification ?
A) Foundation Level Certification has Life Long Validity.

Q) What are the different Areas of Foundation Level Certification that one has to go through to pass the certification ?
A) 1. Fundamentals of Testing (K2)
1.1 Why is Testing Necessary (K2)
1.2 What is Testing? (K2)
1.3 Seven Testing Principles (K2)
1.4 Fundamental Test Process (K1)
1.5 The Psychology of Testing (K2)
1.6 Code of Ethics

2. Testing Throughout the Software Life Cycle (K2)
2.1 Software Development Models (K2)
2.2 Test Levels (K2)
2.3 Test Types (K2)
2.4 Maintenance Testing (K2)

3. Static Techniques (K2)
3.1 Static Techniques and the Test Process (K2)
3.2 Review Process (K2)
3.3 Static Analysis by Tools (K2)

4. Test Design Techniques (K4)
4.1 The Test Development Process (K3)
4.2 Categories of Test Design Techniques (K2)
4.3 Specification-based or Black-box Techniques (K3)
4.4 Structure-based or White-box Techniques (K4)
4.5 Experience-based Techniques (K2)
4.6 Choosing Test Techniques (K2)

5. Test Management (K3)
5.1 Test Organization (K2)
5.2 Test Planning and Estimation (K3)
5.3 Test Progress Monitoring and Control (K2)
5.4 Configuration Management (K2)
5.5 Risk and Testing (K2)
5.6 Incident Management (K3)

6. Tool Support for Testing (K2)
6.1 Types of Test Tools (K2)
6.2 Effective Use of Tools: Potential Benefits and Risks (K2)
6.3 Introducing a Tool into an Organization (K1)

Q) How the certification is designed ?
A) The Certification tests based on different knowledge levels.
– K1: remember,recognize, recall
– K2: understand, explain, compare, clasify
– K3: apply,use
– K4: analyze
K1 – 20 Questions, K2 – 12 Questions, K3 & K4 – 8 Questions.

Q) IS ISTQB Certification acknowledged across the globe ?
A) It is a truly internationally recognized certification program.

Q) What is the advantage of ISTQB Certification ?
A) This certificate is recognized in multiple countries in multiple continents. Hardly any other certification has adoption in as many countries as this one.

Q) Max attempts to take up ISTQB exam ?
A) You can take the exams as many times as necessary to pass them. Typically for each additional attempt you must be pay exam fee for separately.

Q) Is this certification acknowledged across the world ?
A) This is a truly internationally recognized certification program. For the list of participating countries please visit ISTQB® Geographic coverage.

Q) What is the ISTQB certified tester program ?
A) The ISTQB® Certified Tester program provides certification for software testers internationally. There are currently two levels of certification: The Foundation Level certificate(one module) and the Advanced Level certificates(three modules). An Expert Level is currently being developed. For all three levels, international working groups develop and maintain internationally uniform curricula and exams. One of the core principles of the program is a strict separation between the administration of exams and the training to those who would like to prepare for the exam in ISTQB® compliant courses. This is not true of other testing and/or quality assurance organizations.

Q) Where can I find the PEGA live training Free orientation session video?
A) You can watch the Orientation session videos in the below link.
https://itelearn.com/PEGA/

Q) What is the fee and duration of the course?
A) a.Fee for PEGA course videos is $450 with 1 year access.
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=549
b. Fee for Pega course Live Training + Videos is $500 with 1 year access.
https://tby91010.infusionsoft.com/app/manageCart/addProduct?productId=551

Q) When is the next free session for PEGA course live training?
A) The next free session will be on 24th July at 5.30-6.30PM Pacific.

Q) When will the paid session begin?
A) After the free session on 24th July we will begin the paid training from 28th July 2017 and will tentatively end by 30th August (Mon -Fri) at 5.30 PM Pacific.

Q) The trial version will be for how many days? is it about 15 to 30 days as other tools?
A) We do provide trial version link to install in your system. There is no expire date for trial version.

Q) What is database knowledge required with PEGA?
A) We will provide Oracle database version.

Q) The companies using PRPC 6.3 or prior versions are migrating to 7 Or do we have companies continuing with older versions?
A) Based on the company situation they will upgrade to new versions. As of now most of the companies using 7 version.

Q) What about interviews, after completing the course?
A) a. We will train you in all aspects for Interviews and we will share the Interview questions after the training.
b.We do have lot of openings in market.

Q) What is an acronym for PEGA?
A) The term PEGA comes from the company PEGA. PEGA is called as PRPD full form of which is Pega rules process comand(PRPC).

Q) What is CMMI level?
A) It is the level 5 authentication given to the companies based on their performance.

Q) What is QC and Why QC ?
A) QC is a quality management tool/ application life cycle management tool which helps us to track, organize all the work items through out the software life cycle. QC is a product of Hewlett packard.

Q) What is the prerequisite for this course ?
A) You should have basic understanding of Software testing inparticularly SDLC, STLC and defect life cycle.

Q) I dont have any idea about QC. Can I opt for this training?
A) Yes. It is for beginners to intermediate level. All the modules including customization and Admin modules are part of this training. It is a job based training which will definitely help you to carry out your day to tasks better if QC is used in your project.

Q) Which version of QC can I download from HP Site ?
A) You can download ONLY the current version (as of now it is HP ALM QC 12.0) released on Mar 2014. You CANNOT download older vers.

Q) I am facing issues with installation ? What Should I do ?
A) + First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

Q) What are the prerequisites for Installing QC 12.0x ?
A) OS :
====
Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit
Microsoft Windows Server 2012 Standard 64 Bit

DataBase:
========
Oracle 10.2.0.5 / Oracle 11.2.0.3
Microsoft SQL Server 2008 R2 SP2
Microsoft SQL Server 2012 SP1
Microsoft Windows Server 2012 Standard 64 Bit

RAM : 8 GB
====

Browser : IE 8,9,10 (32 bit)
========

MS Office :
==========
Microsoft Office 2010 SP2 32 Bit
Microsoft Office 2013 32 Bit

Q) What are the prerequisites for QC 11.0 ?
A) OS :
====
Microsoft Windows Server 2003 Enterprise SP2 32 Bit/64 Bit
Microsoft Windows Server 2003 R2 Enterprise SP2 32 Bit/64 Bit
Microsoft Windows Server 2008 Enterprise SP2 64 Bit
Microsoft Windows Server 2008 R2 Enterprise 64 Bit with ALM 11.00 Patch 02
Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit ALM 11.00 Patch 06

DataBase:
========
Oracle 10.2.0.4/Oracle 10.2.0.5 / Oracle 11.2.0.1 / Oracle 11.2.0.2 / Oracle 11.2.0.3 / Oracle 11.2.0.4
Microsoft SQL Server 2008 SP1 / Microsoft SQL Server 2008 SP2 / Microsoft SQL Server 2008 SP3 / Microsoft SQL Server 2008 R2 SP1 / Microsoft SQL Server 2008 R2 SP2

RAM : 8 GB
====

Browser : IE 7,8,9,10,11 (32 bit)
========

Office Suites
=============
Microsoft Office 2007 SP2 32 Bit
Microsoft Office 2010 32 Bit
Microsoft Office 2010 SP1 32 Bit
Microsoft Office 2013 32 Bit

Q) What are the prerequisites for QC 11.5x ?
A) OS :
====
Microsoft Windows Server 2008 Enterprise SP2 32 Bit/64 Bit
Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit
Microsoft Windows Server 2012 Standard 64 Bit
Microsoft Windows Server 2012 R2 Standard 64 Bit

DataBase:
========
Oracle 10.2.0.5 / Oracle 11.2.0.3 / Oracle 11.2.0.4
Microsoft SQL Server 2005 SP4 / Microsoft SQL Server 2008 R2 SP1 / Microsoft SQL Server 2008 R2 SP2

RAM : 8 GB
====

Browser : IE 8,9,10,11 (32 bit)
========

MS Office : (for Uploading)
===========
Microsoft Office 2007 SP2 32 Bit
Microsoft Office 2010 32 Bit
Microsoft Office 2010 SP2 32 Bit
Microsoft Office 2013 32 Bit

Q) I am the premium member of the QC , I was trying to follow the instruction from this link :- (http://www.youtube.com/watch?v=leo_bF0Ux58 ),to install OS . But the video does not exist, please let me know any other source.
A) Yes you are correct.
The link was an external reference, which is now unavailable. Please refer to the below link for new references:
for installing Windows Server 2008 in Oracle Virtual Box.
Participants can refer to any of the following :

(or)

(or)
http://www.brighthub.com/computing/windows-platform/articles/31355.aspx

Q) I am new to testing. Can I opt for Security Testing training ?
A) No. It is recommended to have a hands on experience on either manual or automation testing.

Q) What type of security testing is dealt in the training sessions ?
A) We deal with web application security testing only. we don’t deal with infrastructure or network security.

Q) Is it just theoritical or a practical oriented approach ?
A) Each topic has got two parts – theory and hands on. We also have a challenge round at the end of the session which would be done by the participant them-self.

Q) What are the tools that we use for learning security testing ?
A) + Burp suite
+ NTO SQL Invader
+ Havij
+ Mozilla Plugins – Tamper me, firebug, firepath

Q) Where to download the webgoat – the application under test ?
A) Please use the below link,
https://www.owasp.org/index.php/Category:OWASP_WebGoat_Project

Q) Will I be able to perform security testing on the application which we are currently testing in our organization ?
A) Yes. The concepts are dealt exhaustively which will help the testers to perform security testing in their organization.

Q) Can I install the application under test on linux ?
A) Yes. The sample application can be installed in Linux as well.

Q) What are the prerequisite for the application installation?
A) + Ensure that there are no applications running on the port where we would be installing. Let us say we want to install the app in port (5151)
+ If you have a web sever in your system then install the app on the existing web server itself.
+ Bring up Burp Suite on a different port -(say 8080 – which no other app uses it) and make it to listen to the application port number(port# 5151)
+ Launch the application using the URL http://localhost:5151/WebGoat/attack

Q) Can I practice on some other application apart from the one that we dealt ?
A) Yes. Here are few references.
Damn Vulnerable Web Application based on PHP/MySQ – http://dvwa.co.uk/
OWASP InsecureWebApp based on JAVA – http://www.owasp.org/index.php/Category:OWASP_Insecure_Web_App_Project
hackxor based on Perl(CGI) – http://hackxor.sourceforge.net/cgi-bin/index.pl
Hacme Travel based on C++ (application client-server) – http://www.mcafee.com/us/downloads/free-tools/index.aspx

Q) Do we have any suggested book for security testing?
A) There are lot in the market which deal with webapp – security testing : Below are the suggested ones :
+ The Art of Software Security Testing: Identifying Software Security Flaws by Chris Wysopal , Lucas Nelson , Dino Dai Zovi , Elfriede Dustin
+ How to Break Web Software: Functional and Security Testing of Web Applications and Web Services.by Mike Andrews , James A. Whittaker
+ Web Security Testing Cookbook – by Paco Hope, Ben Walther
+ The Web Application Hacker’s Handbook – John Wiley & Sons
+ PROFESSIONAL PEN TESTING FOR WEB APPLICATIONS – Andres Andreu

Q) What is LR and Jmeter ?
A) Loadrunner (LR) and Jmeter are performance testing tools used. They are used to simulate user load on the application and observe the performance of the application.

Q) What is the difference between Live+Videos and Videos only ?
A) Live+Videos gives you an access to Live training plus Recorded Videos. Videos only option will give you an access to Recorded videos only.
You can opt for Videos only if there is no Live training for the specific course and later pay the difference amount and upgrade to live by paying $50.

Q) What is the prerequisite for Performance Testing course ?
A) Attendees will need a basic knowledge of software testing principals.

Q) I don’t have any idea about Performance Testing, Loadrunner and Jmeter. Can I opt for this training?
A) Yes. It is for beginners to intermediate level. All performance testing, LR, Jmeter concepts are covered in this training. At the end of training you will have Hands on exposure to Performance Testing.

Q) I am facing issues with installation? What Should I do ?
A) + First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

Q) Which version of LR and Jmeter can I download from HP Site?
A) You can download ONLY the current version (as of now it is HP LR 12.0 and Jmeter 2.11) released. You CANNOT download older versions anymore.

Q) Why should anyone learn LR and Jmeter?
A) These are performance testing tools which are widely used for performance testing of the application in most of the organization which helps us to simulate real time behavior.

Q) What are the prerequisites for Installing LR 12 and Jmeter 2.11 ?
A) LR 12

Processor-CPU Type: Intel Core, Pentium, Xeon, AMD or compatible
Speed: 1.6 GHz or faster
Memory-(RAM)Minimum: 2GB Recommended: 4GB
Free Hard Disk Space-Minimum: 40 GB
Screen Resolution-Minimum: 1024 x 768
Operating System
• Windows 7 (SP1) 32 bit or 64 bit
• Windows 8 64 bit
• Windows Server 2012 64 bit (For Controller and Analysis only)
• Windows Server 2008 R2 (SP1) 64 bit

Browser Microsoft Internet Explorer 7, 8, 9, or 10

Jmeter 2.11

Requirements

JMeter requires your computing environment meets some minimum requirements 2.1.1 Java Version
JMeter requires a fully compliant JVM 6 or higher.
Because JMeter uses only standard Java APIs, please do not file bug reports if your JRE fails to run JMeter because of JRE implementation issues.

Operating Systems
JMeter is a 100% Java application and should run correctly on any system that has a compliant Java implementation.
Operating systems tested with JMeter can be view on this page on JMeter wiki.
Even if your OS is not listed on the wiki page, JMeter should run on it provided that the JVM is compliant.

Q) What is the Application used during training.
A) The Application used during training is www.usajobs.gov

Q) Which version of loadrunner and Jmeter are used in the training?
A) In our first live batch we have used LR – 11 and jmeter – 2.9 and in our latest live batch of March 2014 we have used LR – 11 and jmeter – 2.11 version.

Q) What are the programming languages, we need to learn for Performance Testing course.
A) As such no programming language is used..but default language for Loadrunner is C language and for Jmeter it is java.

Q) What is Informatica Power Center ?
A) Informatica Power Center is the best ETL tool for data integration where we can extract data from heterogeneous sources and transform them and load into target with different mappings and workflows.

Q) What is the prerequisite for Informatica Power Center course ?
A) You should have basic understanding of SQL and PL-SQL.

Q) I dont have any idea about Informatica Power Center. Can I opt for this training?
A) Yes. It is for beginners to intermediate level. All the modules including customization and Admin modules are part of this training. It is a job based training which will definitely help you to carry out your day to day tasks better if Informatica is used in your project.

Q) What are the prerequisites for installing Informatica?
A) Database:
Oracle 10x/11g
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2012

RAM: 4GB Minimum

Q) Where to download Informatica?
A) Download Informatica for Windows(32-bit):
Step-1: Go to http://edelivery.oracle.com
Step-2: Login/register
Step-3: Select: product pack: Oracle Business Intelligence; platform: Microsoft Windows (32-bit) then Select:
Oracle Business Intelligence (10.1.3) Media Pack for Microsoft Windows (32-bit)
Step-4: Download from 2 links:
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (32-bit) (Part 1 of 2) Part Number: V30756-01 Part 1 of 2
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (32-bit) (Part 2 of 2) Part Number: V30756-02 Part 2 of 2
Step-5: Unzip all the zip files. First unzip V30756-01_10f2 then V30756-01_20f2.
While unzipping V30756-01_20f2, it will ask for path of 1.
After this, install client from location V30756-01_2of2\dac_win_101341_infa_win_x86_32bit_861\pc861_client_win32_x86
This client installation is straight forward.

Download Informatica for Windows(64-bit):
Step-1: Go to http://edelivery.oracle.com
Step-2: Login/register
Step-3: Select: product pack:Oracle Business Intelligence; platform: Microsoft Windows (64-bit) then Select:
Oracle Business Intelligence (10.1.3) Media Pack for Microsoft Windows (64-bit)
Step-4: Download from 2 links:
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (64-bit) (Part 1 of 2) Part Number: V30757-01 Part 1 of 2
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (64-bit) (Part 2 of 2) Part Number: V30757-02 Part 2 of 2
Step-5: Unzip all the zip files. First unzip V30757-01_10f2 then V30757-01_20f2.
While unzipping V30757-01_20f2, it will ask for path of 1.
After this, install client from location V30757-01_2of2\dac_win_101341_infa_win_x86_64bit_861\pc861_client_win64_x86
This client installation is straight forward.

Download Informatica for Windows Itanium(64-bit):
Step-1: Go to http://edelivery.oracle.com
Step-2: Login/register
Step-3: Select: product pack:Oracle Business Intelligence; platform: Microsoft Windows Itanium (64-bit) then Select:
Oracle Business Intelligence (10.1.3) Media Pack for Microsoft Windows Itanium (64-bit)
Step-4: Download from 2 links:
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows Itanium (64-bit) (Part 1 of 2) Part Number: V30758-01 Part 1 of 2
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows Itanium (64-bit) (Part 2 of 2) Part Number: V30758-02 Part 2 of 2
Step-5: Unzip all the zip files. First unzip V30758-01_10f2 then V30758-01_20f2.
While unzipping V30758-01_20f2, it will ask for path of 1.
After this, install client from location V30758-01_2of2\dac_win_101341_infa_win_x86_64bit_861\pc861_client_win64_x86
This client installation is straight forward.

Q) I am facing issues with installation? What Should I do ?
A) + First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

Q) Is this course is for Tester Or Developer. I am a Tester..
A) This course is for Tester’s basically.

Q) What are the databases that were used in your project and why?
A) Oracle and SQL Server-Oracle was normalized and used for transactions but SQL Server was denormalized and meant for the generation of reports.

Q) What kind of schema was implemented in the project and why?
A) Snowflake schema because our project demanded partly normalization to be implemented in the model.

Q) What kind of transformations did you implement and how?
A) Expression- To find the annual salaries of employees
Aggregation-To find the total salary
Filter- To fetch the records of employees of a particular department
Router-To fetch the records of the employees of different states to different target tables.
Sorter-To sort the data
Rank- To find the top 5 payed employees. And so on.

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