Effective Verbal Communication Training

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All Chapters :

01 – Communication skills improvement Training Program (JPACT) Free videos (Orientation, Day-01 & Day 02 )
02 – Effective Communication (Verbal) Videos (Day 03 to Day 07)
03 – Overview of corporate communication Videos (Day 12 to Day 14)
Please Note:- The Communication skill trainer Priya has completed the verbal communication training. The Orientation Free Videos, Day 01 to Day 07 and for the appropriate flow of content next video wise numbering is Day12/13/14. Kindly ignore the video numbering mentioned in the videos. (Verbal Communication)

Chapter 1: Communication skills improvement Training Program (JPACT) Free videos

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Chapter 2: Effective Communication (Verbal) Videos

Day 03: Neutral Accent training moduleTo give participants an overview of Neutra accent the training program,Correct speech sounds,Right Pronunciation.
Day 04: Clarity of speech,Intonation and Word Stress.
Day 05: Vowel sounds,Exercises on vowel sounds.
Day 06: Course Description:Plural word endings,Vowel sounds,Syllable stress,Intonation and Voice modualtion.
Day 07: As described in the webinar toDay the course description includes:Consonant drill ( Amaze your friends, impress your teachers and delight your parents with the consonant drill),Word stress and Intonation,Syllabe stress rules i.e. Two-syllable word stress, Compound noun stress and Words with stress derived from suffixes.
[Content protected for ITeLearn Evc Training members only]

Chapter 3: Overview of corporate communication Videos

Day 12: 1. Speaking activity 2. Corporate communiction and grooming standards 3. Types and styles to effective communication 4. Communication techniques and booster 5. Transition statements.( 95% of dissatified customers will become loyal when their needs are met and complaints handled well and quickly.
Day 13: 1. Telephone etiquettes…. Customer delight. 2. Role plays (Speaking activity).
Using the telephone with confidence:
Answering / accepting the call/Number of rings/ The greeting/ Effective communication skills/ Professional speech / choice of words/ Language/ Articulation/ Transferring calls
Telephone techniques and skills:
Taking messages/ Distribution of messages/ Ending calls/Listening skills/ Dealing with abusive callers/Confidential information
Day 14: 1. Three Musketeers. 2. Tips to improve listening skills 3. Magic of positive attitude 4. Business etiquette/ meeting etiquette/ interview etiquette 5. Grooming standards
[Content protected for ITeLearn Evc Training members only]

  • Member Testimonials

    xyz

    First of all I like to thank ITeLearn team for all your hard work and Mr.Karthik for being a great teacher. I purchased QTP Permium... Read More
    2017-06-30T11:48:36+00:00
    First of all I like to thank ITeLearn team for all your hard work and Mr.Karthik for being a great teacher. I purchased QTP Permium Tutorial Videos last week and I am enjoying every minute of them learning with Mr.Karthik.

    Devasena Radhakrishnan

    "Hi Manoj, Karthik and Shankar, ITeLearn courses has been very helpful in getting me a job in the Test Automation area. It is little more... Read More
    2017-06-30T12:44:06+00:00
    "Hi Manoj, Karthik and Shankar, ITeLearn courses has been very helpful in getting me a job in the Test Automation area. It is little more than a month that I got into Test Automation project and currently doing Wenservices testing using SOAP ReadyAPI tool. I was able to adopt into the team very easily and the lessons by Manoj was very helpful. Karthik's videos on resume preparation was really helpful. Your input related to adding off-project experience was an excellent idea. I took a 5 year break in my career and even my prior experiences was mainly related to Development and Project Management. During the interview since I added Off-Project experience I was predominantly questioned in this area and the knowledge I gained in the training helped. I am really more than happy to refer ITeLearn to all my friends. As an Organization you are really doing a wonderful job. Thank you very much. "

    Jayashree Kharapkar

    Thank u Karthik it is very helpful for QTP beginners and also easy to understand...
    2017-06-30T12:14:39+00:00
    Thank u Karthik it is very helpful for QTP beginners and also easy to understand...

    Devasena Radhakrishnan

    Firstly Thank you very much Karthik, Manoj and Shankar of ITeLearn Group. I joined ITelearn during April2016 to enhance my knowledge in Test Automation areas.... Read More
    2017-08-07T06:07:49+00:00
    Firstly Thank you very much Karthik, Manoj and Shankar of ITeLearn Group. I joined ITelearn during April2016 to enhance my knowledge in Test Automation areas. I went through QTP, Selenium and SoapUI. Also went through some free videos in other areas of myinterest. Surely it a great service from ITelearn group and I benefited a lot from it.

    Jianfeng Sun

    It is really good training for QTP. Thanks so much. Recently, google has changed the gmail system. More ajax and elements become more difficult to... Read More
    2017-06-30T12:28:39+00:00
    It is really good training for QTP. Thanks so much. Recently, google has changed the gmail system. More ajax and elements become more difficult to identify. Can you give a training about the same testing purpose on new gmail system?
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