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Communication skills improvement (Written/ Verbal) Training Program (JPACT)

All Chapters :

01 – Communication skills improvement Training Program (JPACT) Free videos (Orientation, Day-01 & Day 02 )
02 – Effective Communication (Verbal) Videos (Day 03 to Day 07)
03 – Grammar Essentails Videos (Day 08 to Day 11)
04 – Overview of corporate communication Videos (Day 12 to Day 14)
05 – Effective Communication (Written) Videos (Day 15 to Day 16)

Chapter 1: Communication skills improvement Training Program (JPACT) Free videos

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Chapter 2: Effective Communication (Verbal) Videos

Day 03: Neutral Accent training moduleTo give participants an overview of Neutra accent the training program,Correct speech sounds,Right Pronunciation.
Day 04: Clarity of speech,Intonation and Word Stress.
Day 05: Vowel sounds,Exercises on vowel sounds.
Day 06: Course Description:Plural word endings,Vowel sounds,Syllable stress,Intonation and Voice modualtion.
Day 07: As described in the webinar toDay the course description includes:Consonant drill ( Amaze your friends, impress your teachers and delight your parents with the consonant drill),Word stress and Intonation,Syllabe stress rules i.e. Two-syllable word stress, Compound noun stress and Words with stress derived from suffixes.
[Content protected for ITeLearn Communication Skills Program members only]

Chapter 3: Grammar Essentails Videos

Day 08: Grammar essesntials,Punctuation and Spellings, Words often confused. ,Speaking Activity.
Day 09: We must study higher levels of grammar in order to master a language and improve our ability to become an effective communicator.” Beyond “noun” and “verb,” most cannot tell us any of the other parts of speech. we learn all the advance concepts of Essential grammar.Sentence structure,Word order,Subject and predicate (object),Punctuation,Spellings,Words often confused,Types of sentences,Parts of speech,Articles and their usage,Verb and Tense rule,Voice of communication,Prepositions,Modal verbs,Conditional,Run on and fragmented sentences,Subject/ Verb agreement rules,Direct and indirect speech,Idioms and Phrases,Simple/ compound/ complex sentences,Phrase and Clause.
Day 10: Speaking Activity, Present tense /Past tense/ Future tense,Prepositions, Adverbs, Conjuctions and Interjection.
Day 11: 1. Subject and verb agreement rules 2. Speaking activity.
[Content protected for ITeLearn Communication Skills Program members only]

Chapter 4: Overview of corporate communication Videos

Day 12: 1. Speaking activity 2. Corporate communiction and grooming standards 3. Types and styles to effective communication 4. Communication techniques and booster 5. Transition statements.( 95% of dissatified customers will become loyal when their needs are met and complaints handled well and quickly.
Day 13: 1. Telephone etiquettes…. Customer delight. 2. Role plays (Speaking activity).
Using the telephone with confidence:
Answering / accepting the call/Number of rings/ The greeting/ Effective communication skills/ Professional speech / choice of words/ Language/ Articulation/ Transferring calls
Telephone techniques and skills:
Taking messages/ Distribution of messages/ Ending calls/Listening skills/ Dealing with abusive callers/Confidential information
Day 14: 1. Three Musketeers. 2. Tips to improve listening skills 3. Magic of positive attitude 4. Business etiquette/ meeting etiquette/ interview etiquette 5. Grooming standards
[Content protected for ITeLearn Communication Skills Program members only]

Chapter 5: Effective Communication (Written) Videos

Day 15: Three-part series: Effective Meeting, Effective Presentation, Effective conference/calls, Mock Calls.
Day 16: Barriers of communication (Verbal), Effective Conference calls, Non-verbal communication, Written communication (Email writing tips), Smaple emails, Grammar quiz, Words of wisdom.
[Content protected for ITeLearn Communication Skills Program members only]

January 4, 2017
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